Delivery

*** A NOTE ON CHRISTMAS DELIVERY *** 

UK customers, please order your gifts before Friday 18th December to be sure to receive them in good time for Christmas. 

I will continue to post parcels up until 21st December but cannot guarantee they will reach you in time. (According to Royal Mail, they will, but I'd rather exercise a wee bit of caution in order to avoid you being disappointed, you see?)

If you have questions, please email me at carrie@notthekind.com and I'll do all I can to help you out and keep you straight.

I will be pausing shipping on 23rd December so I can watch Elf, eat Christmas dinner and hang out at Winter Wonderland etc.. Normal service will resume on 8th January. 

International customers, I'm sorry. Your last order date has passed already. It was Friday 8th December. If you decide to place an order after 8th December, I can't guarantee it will reach you in time for Christmas. As a general rule, allow 14 working days for your parcel to reach you. 

UK Postage

All parcels are sent from London via Royal Mail. 

Standard UK P&P = £3.50

Tracked UK P&P = from £6.00

Speedy UK P&P = £10.00

Bumper UK P&P (for big parcels!) = £13.00

International Postage 

To make sure my pricing is as fair as it can be, I will be reviewing International P&P regularly. 

International P&P is currently calculated order by order, by weight + destination.

Standard International P&P = £4.00 - £25.00

Please note that, because I'm just a normal person and not a fancy person, I have zero control over things like customs charges. If ordering from overseas, please take into account any additional charge you might incur before ordering. Ace!

Delivery Times

Orders are shipped Monday - Friday. 

Delivery times stated are approximate. 

Packing

I really enjoy packing your parcels. Garry says it takes me way too long and that I have to streamline my process but I like handwriting your thank you notes and I love decorating your envelopes and boxes and making them look nice before they go to the post office. I suppose you could say all orders come with a piece of crummy Carrie art. Oh - and where I can re-use and re-cycle packaging materials, I do.